Reference

How pov88 Handles Your Privacy

When you open an account with us and fund it through DANA, OVO, GoPay or QRIS, your information is protected by clear, straightforward policies.

Data collected only for account securityPayment info encrypted during depositWithdrawal verification protects your fundsYou control your account informationContact us anytime to request access
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pov88 How pov88 Handles Your Privacy
REACH US ANYTIME

Contact Us About Your Privacy

Team online

Live Chat

Chat with our support team through your account between 09:00 and 23:00 Jakarta time, seven days a week. Ask about your data, request account details or report privacy concerns directly.

Email Support

Email [email protected] with your account details and privacy request. We respond to all requests within 48 hours and verify your identity before sharing account information.

Account Settings

Log in, go to Settings → Privacy & Data to review what we hold about you, download your information or request updates to your profile.

SECURITY INSIDE

How We Protect Your Information

Encrypted Deposits

Every deposit through DANA, OVO, GoPay and QRIS uses SSL encryption so your payment details never travel unencrypted. You see the padlock icon in your browser during every transaction.

Verified Withdrawals

Before we send funds back to your wallet, we verify your identity and confirm the withdrawal request matches your account history. This protects you from unauthorized transfers.

Session Security

Your session logs out automatically after 30 minutes of inactivity. If you access pov88 from a new device, we send a confirmation to your registered email.

Cookie Management

We use cookies to remember your language choice, keep you logged in securely and measure how you use the lobby. You can manage cookies through your browser settings anytime.

Data Retention

Account records stay on file as long as you play with us, plus 18 months after account closure for audit and tax purposes, where local law permits.

Change Your Details

Update your email, phone or payment method in Account Settings anytime. Contact support to request deletion of data where local law permits, and we'll confirm completion.

Privacy Questions & Answers

We collect your name, email, date of birth, phone number and residential address for identity verification. If you fund your account via DANA, OVO, GoPay or QRIS, we also store your payment method identifier and transaction history so we can process withdrawals and detect fraud.

After account closure, we retain your records for 18 months to comply with local tax and audit requirements, where local law permits. Transaction logs and payment details are encrypted and stored securely during this period. You can request earlier deletion where local law allows.

Yes. Log into your account, go to Settings → Privacy & Data and select 'Download My Information.' We compile your profile, login history, deposits, withdrawals and payment methods into a single file and email it within 48 hours.

No. We do not sell or share your personal data with third parties for marketing. We share data only with payment processors (DANA, OVO, GoPay, QRIS), support vendors and legal authorities where local law requires. Your data stays within pov88.

All deposits through DANA, OVO, GoPay and QRIS use 256-bit SSL encryption. Your payment credentials never pass through our servers; they go directly to the payment partner. We store only a reference token, not your full payment details.

We send a security confirmation email to your registered address. You can approve the new device by clicking the link. This prevents unauthorized login and keeps your withdrawals safe. You can view all active devices in Settings → Security at any time.

Update your email, phone or payment method anytime in Account Settings. Some details like your name or date of birth cannot be self-edited to prevent fraud. Contact support with proof of identity to request changes or deletion where local law permits.

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